HARMONY | RESPONSIBILITY | PROSPERITY
Accessibility Statement
1. Commitment to Accessibility
TIENS Europe ("TIENS", "we", "our", or "us") is committed to making its websites and digital services accessible to the widest possible audience, regardless of technology, ability, or individual circumstances.
We believe that everyone should be able to access information, educational resources, and online services in an inclusive and user-friendly manner.
This Accessibility Statement applies to the TIENS websites and online platforms, including the Join Us section and TIENS Hub, unless otherwise stated.
2. Our Objective
We continuously work to improve the accessibility and usability of our digital services by applying recognised accessibility principles and good development practices.
Our objective is to provide an online experience that is:
accessible;
understandable;
consistent;
compatible with commonly used technologies;
usable by as many people as reasonably possible.
3. Accessibility Features
Where technically feasible, our websites aim to support features such as:
keyboard navigation;
logical page structure;
readable typography;
sufficient colour contrast;
scalable text;
descriptive headings;
meaningful page titles;
alternative text for images where appropriate;
responsive layouts for desktop, tablet, and mobile devices;
compatibility with assistive technologies.
Accessibility improvements are implemented progressively as our platforms evolve.
4. Compatibility
Our websites are designed to function with modern web browsers and operating systems.
We also strive to maintain compatibility with commonly used assistive technologies, including screen readers, screen magnifiers, and keyboard-only navigation.
Because technology continually evolves, compatibility may vary depending on individual devices, browsers, software versions, or third-party integrations.
5. Ongoing Improvements
Accessibility is an ongoing process.
TIENS regularly reviews its websites and digital services to identify opportunities for improvement and to enhance usability for all users.
Future updates may include improvements to:
website navigation;
page layouts;
multimedia content;
interactive forms;
downloadable documents;
learning materials;
user interface components.
6. Third-Party Content
Certain areas of our websites may include content or services provided by third parties, such as:
embedded videos;
maps;
social media content;
external platforms;
integrated applications.
While we encourage third-party providers to support accessibility, TIENS cannot guarantee the accessibility of content that is outside our direct control.
7. Feedback
We welcome feedback regarding the accessibility of our websites.
If you encounter any accessibility barriers or experience difficulty accessing information or using any functionality, we encourage you to contact us through the official TIENS contact channels.
Your feedback helps us improve our digital services.
8. Alternative Access
Where reasonably possible, TIENS will endeavour to provide information in an alternative format or assist users who encounter accessibility barriers when using our websites.
The availability of alternative formats may depend on the nature of the requested information and applicable legal requirements.
9. Continuous Review
This Accessibility Statement is reviewed periodically to reflect:
technological developments;
website improvements;
changes to applicable legislation;
recognised accessibility standards;
user feedback.
Accessibility remains an important consideration throughout the ongoing development of our digital services.
10. Contact
If you have any questions, suggestions, or comments regarding the accessibility of our websites or wish to report an accessibility issue, please contact TIENS through the official contact channels available on the website.
We appreciate your feedback and will make reasonable efforts to address reported accessibility concerns.
© TIENS Europe. All rights reserved.
TIENS Europe ("TIENS", "we", "our", or "us") is committed to making its websites and digital services accessible to the widest possible audience, regardless of technology, ability, or individual circumstances.
We believe that everyone should be able to access information, educational resources, and online services in an inclusive and user-friendly manner.
This Accessibility Statement applies to the TIENS websites and online platforms, including the Join Us section and TIENS Hub, unless otherwise stated.
2. Our Objective
We continuously work to improve the accessibility and usability of our digital services by applying recognised accessibility principles and good development practices.
Our objective is to provide an online experience that is:
accessible;
understandable;
consistent;
compatible with commonly used technologies;
usable by as many people as reasonably possible.
3. Accessibility Features
Where technically feasible, our websites aim to support features such as:
keyboard navigation;
logical page structure;
readable typography;
sufficient colour contrast;
scalable text;
descriptive headings;
meaningful page titles;
alternative text for images where appropriate;
responsive layouts for desktop, tablet, and mobile devices;
compatibility with assistive technologies.
Accessibility improvements are implemented progressively as our platforms evolve.
4. Compatibility
Our websites are designed to function with modern web browsers and operating systems.
We also strive to maintain compatibility with commonly used assistive technologies, including screen readers, screen magnifiers, and keyboard-only navigation.
Because technology continually evolves, compatibility may vary depending on individual devices, browsers, software versions, or third-party integrations.
5. Ongoing Improvements
Accessibility is an ongoing process.
TIENS regularly reviews its websites and digital services to identify opportunities for improvement and to enhance usability for all users.
Future updates may include improvements to:
website navigation;
page layouts;
multimedia content;
interactive forms;
downloadable documents;
learning materials;
user interface components.
6. Third-Party Content
Certain areas of our websites may include content or services provided by third parties, such as:
embedded videos;
maps;
social media content;
external platforms;
integrated applications.
While we encourage third-party providers to support accessibility, TIENS cannot guarantee the accessibility of content that is outside our direct control.
7. Feedback
We welcome feedback regarding the accessibility of our websites.
If you encounter any accessibility barriers or experience difficulty accessing information or using any functionality, we encourage you to contact us through the official TIENS contact channels.
Your feedback helps us improve our digital services.
8. Alternative Access
Where reasonably possible, TIENS will endeavour to provide information in an alternative format or assist users who encounter accessibility barriers when using our websites.
The availability of alternative formats may depend on the nature of the requested information and applicable legal requirements.
9. Continuous Review
This Accessibility Statement is reviewed periodically to reflect:
technological developments;
website improvements;
changes to applicable legislation;
recognised accessibility standards;
user feedback.
Accessibility remains an important consideration throughout the ongoing development of our digital services.
10. Contact
If you have any questions, suggestions, or comments regarding the accessibility of our websites or wish to report an accessibility issue, please contact TIENS through the official contact channels available on the website.
We appreciate your feedback and will make reasonable efforts to address reported accessibility concerns.
© TIENS Europe. All rights reserved.